Certification FAQs

Posted on: August 2nd, 2019 by Rebecca White

This page contains details about the ZoomText Certification Program, including topics covered, expected proficiency, cost, how the exam works, and resources for studying for the exam.

Certification Program Goals

The ZoomText Certification Program is an online knowledge-based exam for consultants, trainers, agency staff, and ZoomText users. It is available for anyone wishing to test their ZoomText product knowledge and become certified in their expertise.

The purpose is to:

  • Help ZoomText trainers and consultants validate their understanding of the software for companies, agencies, and consumers
  • Increase people’s general knowledge of ZoomText software
  • Expand skills and abilities into new product features
  • Present a comprehensive look at all the free training resources provided online and within ZoomText
  • Enhance exposure for certified individuals by listing them on the ZoomText website. Check out the ZoomText Certified Individuals who have passed the exam and purchased the certificate.

Expected Capabilities after Successful Completion

Product installation and setup, including

  • Installation ZoomText software
  • Training materials
  • Synthesizers

Thorough understanding of location and availability of training materials and resources, including

  • ZoomText help files
  • Archives of recorded webinars
  • Product videos

Product knowledge, including

  • Basic to advanced product skills
  • How to identify and use key combinations for ZoomText functions
  • ZoomText keystrokes for carrying out ZoomText commands

Exam Categories

The ZoomText certification exam covers a wide range of product knowledge. It is not limited to just using the product, but enhancing your knowledge, from installation procedures to where to look when you need to access product information.

ZoomText Exam Categories

The ZoomText certification exam contains a variety of questions from the following thirteen categories:

  • Installation — includes all aspects of both typical and custom installation and activation of ZoomText.
  • ZoomText User Interface — the ZoomText User Interface or Toolbar serves a hub for users gaining access to both features and help. This category focuses on the features of the user interface.
  • Visual Enhancements — includes in-depth questions on ZoomText visual features such as the pointer (mouse), cursor, color, and focus enhancements, zoom windows, magnification, freeze windows, and tracking.
  • Dual Monitor — includes questions pertaining to ZoomText’s popular dual monitor functionality.
  • Speech — this category covers speech topics including adjusting speech settings, using speech in the varies AppReader modes, available synthesizers, and other speech settings.
  • Keyboard Knowledge — includes questions on specific keyboard commands that allow users to use a key combination to carry out ZoomText functions rather than navigating to the user interface and activating a control there
  • Add-Ons — includes questions on tools that can be used in conjunction with ZoomText, such as the ZoomText Large Print Keyboard, Dragon Naturally Speaking, and TypeAbility.
  • Compatibility — includes questions about ZoomText compatibility with other commercial and assistive technology products.
  • Help — includes what is available on our web resource pages, Built-in Help, Vispero’s Training resources, as well as questions about basic troubleshooting and contacting Technical Support.
  • Settings — includes questions pertaining to changing and saving ZoomText settings to meet individual user preferences.
  • Tools — includes questions about ZoomText’s tools including: AppReader, SpeakIt, Background Reader, Finder tool, Reading Zones, the Recorder tool.

Cost for Certification

The cost for initial certification is $99 with a $39 annual renewal fee.

There is no cost to study the materials and take the exam. Once you complete the exam with a passing score, you will be given the opportunity to purchase an official certificate from Ai Squared. The initial certification is $99 for each product, with a $39 renewal fee if you choose to update your certification later. To qualify for the $39 renewal fee, you must retake the exam and earn a passing score.

Your purchase of a ZoomText Certificate also entitles your name to be on our lists of ZoomText Certified Individuals.

Exam Resources

The study materials are all available in the current version of ZoomText and on the Ai Squared website. If you have a current version of ZoomText and a connection to the Internet, then you already have what you need to study for both exams. No additional study materials are required. The exam questions are based on guides, help topics, and web resources.

The study time for each exam is approximately 10 hours. That time is based on reading the guides and websites, and studying the exact ZoomText help topics. Study time will vary with your experience, and you may need to concentrate on some areas more than others. It is recommended that you take your time and become familiar with all the study materials before you take the exam.

As you read the study materials, occasionally an aspect of certain features will describe how a user would perform the same function if they were using ZoomText and JAWS together. As part of your product certification, you must consider how these products work together so you can support and share your knowledge in your professional setting. Your exam may contain questions in these areas.

Resources for ZoomText

ZoomText Users Guide — the ZoomText Users Guide ships with the ZoomText product. It can also be downloaded from our Product Documentation page. The user guide provides in-depth information about the ZoomText installation, product features and more.

ZoomText Large Print Keyboard User Guide – the ZoomText Large Print Keyboard User Guide ships with the keyboard. It can also be downloaded from our Product Documentation page. The ZoomText Large Print Keyboard is an optional accessory to the ZoomText program. There may be questions on the exam about the added keyboard functionality so it is good to be aware of the information contained in the Keyboard User Guide.

Web Resources — on our website, we provide many tools that may give you greater understanding of ZoomText features. Specific places to look are videos on the ZoomText Product page, live and recorded webinars found on the ZoomText Learning page, and help found on the ZoomText PC Support page.

ZoomText Help — ZoomText Help topics are found in ZoomText F1 Help. It is recommended that you become familiar with the ZoomText Help topics. Providing that are keeping your ZoomText product current by downloading updates, the ZoomText Help within the program may be more current than your printed or downloaded User Guide, as we are providing regular updates that enhance features, and may even provide completely new features. Open ZoomText Help by pressing F1 from within the ZoomText program window. To quickly find a topic, move to the Search tab, and type the topic name in the search field.

Taking the Exam

When you are confident that you have spent adequate time covering all study materials, it is time to take the exam. Be prepared to set aside 60 minutes without interruptions to take the exam. Please note — you will not be able to stop the clock on the exam once you begin.

A web page link will take you to the exam log-on page.

You must complete your full name and email address in the edit fields, select your country, and then press TAB to move to the Start Test button. Your exam page will load, followed by a dialog notifying you that you have 60 minutes to complete your exam. Press the OK button and begin.

Exam Navigation

The exam is a web page, so ZoomText navigation in HTML documents apply.

During the Exam

At the mid-point of the exam, a dialog will appear to alert you that you are at the halfway point in the exam. You have 30 more minutes from that point. Press the OK button and continue your exam.

The time remaining may show on the status bar in Internet Explorer, depending on your security settings.

At the end of each question a Resource for that exam question will be noted. It will appear like this: (Resource: ZoomText Help). This is a reference for you.

Submitting Your Exam

When you complete the test, press the Submit Exam Now button at the end of the web page. Please note — if you do not press the Submit Exam Now button, your exam results will not be recorded. When the Submit Exam Now button is pressed and there are unanswered questions, the exam displays the message, “You have left some questions unanswered. Press OK to submit your test now, or Cancel to move to the next unanswered question.” Choose the Cancel button to move to the first unanswered question and continue from there. If you choose the Submit Exam Now button again and there are other unanswered questions, you get a chance to move to the next unanswered question. When you move to the unanswered question, focus is on the first control, i.e., radio button or check box, so just press UP ARROW to read the question.

If you do not finish the exam in the allotted time, a dialog appears at the end of 60 minutes and tells you your time is up. Press OK on the dialog button. Your exam will be submitted automatically.

When you submit your exam, the exam page will close and you will be taken to another web page with your results. From there, you can read your final score percentage and review your scores in each of the different categories.

Certification Logos

When you pass the Certification exam and purchase an official ZoomText Certificate, you are entitled to be listed on our Certified Individuals page. Additionally, you are granted the right to use the new ZoomText Certification Logo in your resume, website, email signature, or in any other type of business communication.

The ZoomText Certification Logo document contains the logo plus instructions for saving and using it.

FAQs

Here’s a list of frequently asked questions regarding the new ZoomText Certification program. If this doesn’t answer your questions, please send an email to training@vispero.com and we’ll be happy to help!

Does a certification mean I can train the product?
NO, the ZoomText certification does not mean you are capable of training the product. The certification validates your expertise and knowledge of ZoomText, but does not in any way confirm your ability to teach the software to other individuals.

Do I have to finish the test in one sitting?
Yes, just like any standardized test, you will need to complete the test in one session. DO NOT close or exit your web browser once you have started the test!

What if I accidentally close my browser, my computer crashes, or I lose power while taking the exam?
If your Internet browser closes, or if you have an equipment failure that interrupts your timed exam session, the portion of the exam you took will not be saved. You will have to start the exam again from the beginning.

Is it okay to guess if I am not sure of an answer?
Yes. If you do not record an answer for an exam question, then that question will be marked incorrect. If you are not sure, you may try eliminating the choices that you know are wrong. You are then left with choices that could be correct. From the remaining choices, select the choice that you think is the best answer.

What if I am in the middle of answering a question and the 60 minutes are up, can I finish the question I was working on?
No. When the 60 minutes have elapsed, the focus shifts from the exam question you were working on to a dialog telling you your time is up. You will not be able to go back and finish. Please note – make sure you follow the instructions from that point so that your exam results will be saved.

Do I get a reminder of how much time has elapsed?
At the halfway point, a dialog will appear letting you know that you have 30 minutes remaining in your exam. The time remaining may show on the status bar in Internet Explorer, depending on your security settings. You can read this by pressing INSERT+PAGE DOWN at any time during the exam.

Are there any short answer or essay questions?
No. Exam questions are formatted as multiple choices, true or false, and check all that apply.

Can I go back and change my answers?
During the 60 minutes you can go back and change or review your answers. It is recommended that you go back and review your exam if you finish before the time expires, to ensure that you are satisfied with the choices you made.

How do I view my results?
Your results are available as soon as you submit your exam. After you submit your results, a web page opens with the results page. You will be given an overall score and shown how you scored in each of the categories.

How do I submit my exam?
When you are ready to submit your exam, you must press the Submit button at the end of the exam web page. Please note – if you do not press the Submit button, your exam results will not be saved.

At the end of each exam question there is a resource. What does that mean?
The resource tells you which study materials that exam question was taken from. For example, a resource could be listed like this: (Resource: ZoomText Help). This reference tells you that the exam question was taken from one of the ZoomText F1 Help topics.

The exam is 80 questions, but my overall score showed that I had 118 correct out of 147. Why is the number higher than 80?
There are 80 questions. The questions are a random selection of multiple choices, true or false, or check all that apply. The “check all that apply” questions are worth more points. Each correct check box is a point. For example, assume you had one “check all that apply” question in your exam and that question had five check boxes. That exam would be scored out of 84 not 80. Note that the exam will have more than one “check all that apply” question.

How many times can I take the exam?
You may take the exam as many times as you wish.

What other Vispero products will I be tested on?
Your exam may contain a few questions on using ZoomText and JAWS together.

Class Schedule

Posted on: January 1st, 2018 by Steve Butcher

To sign up for a ZoomText University training event, click on the “Enroll now” links below.  Should you have any questions at all, please contact Dan Clark at Ai Squared by calling (800) 444-4443 or by email.  If none of these locations work and you would like one set up near you, please get in touch with Dan as he handles all our ZoomText University and Window-Eyes training events.

ZoomText Certified Individuals

Posted on: August 28th, 2017 by Rebecca White

The following individuals have received official ZoomText Certification from Ai Squared. The exam draws from over 300 questions, from which 85 are selected at random from 11 different categories, including topics such as ZoomText features, installation, training materials, using ZoomText to navigate and read documents and Web pages, customizing ZoomText, keyboard commands, knowledge of the Ai Squared Web site, and more.

NOTE: An asterisk (*) beside the names below represents Authorized Ai Squared dealers.
Back to the ZoomText Certification Exam Details page.

Name State Country Original Certification Date Current Certification Date
Abernathy, Zachary WA USA July 2019 July 2019
Aikens, Gregory GA USA July 2019 July 2019
Alladdin, Muhammad Australia July 2018 July 2018
Allen, James VT USA November 2019 November 2019
Althabata, Zahia TX USA November 2013 November 2013
Ashraf, Mamun MD USA October 2019 October 2019
Bailey, Meredith R. LA USA October 2018 October 2018
Bandy, Heather AR USA March 2019 March 2019
Bashir, Sadaf MD USA October 2019 October 2019
Bashir, Zobia MD USA October 2019 October 2019
Beal, Jason London United Kingdom July 2019 July 2019
Becker, JoAnn MA USA June 2019 June 2019
Becker-Rendano, Eileen NY USA August 2019 August 2019
Berezin, Miriam NJ USA March 2019 March 2019
Barrette, Eric FL USA September 2014 September 2014
Berrisford, Martin ON Canada December 2013 December 2013
Bloem, Jan Barendrecht Netherlands October 2016 October 2016
Bolton, Holly MS USA July 2019 July 2019
Bradach, Kelsey OR USA April 2014 April 2014
Burden, Brett SD USA September 2013 September 2013
Cain, Jon WV USA October 2013 October 2013
Campbell, Heather MA USA March 2018 March 2018
Carr, Shonda VA USA January 2018 January 2018
Carrell, Ted SD USA September 2013 September 2013
Castle, Rachel MA USA July 2019 July 2019
Clark, Dan FL USA July 2017 January 2018
Clark, Jill ON Canada September 2013 September 2013
Clark, Rebecca NSW Australia September 2018 September 2018
Coberly, David CA USA August 2013 August 2013
Coffman, Nancy L. NE USA July 2019 July 2019
Collinson, Craig MD USA September 2018 September 2018
Conway, Joseph IL USA December 2018 December 2018
Cook, Mark SD USA November 2013 November 2013
Cordero, Roberto WA USA July 2019 July 2019
Crosby, Kelvin CA USA November 2016 November 2016
Darmanin, Garry J. Murarrie Queensland Australia July 2018 July 2018
Davidson, Charlie AR USA July 2018 July 2018
DeMarco, Todd OH USA December 2019 December 2019
DiNero, Joseph NY USA January 2018 January 2018
Diukariev, Viktor Kharkivska Ukraine November 2018 November 2018
Dixit, Shalu Uttar Pradesh India January 2019 January 2019
Drawantz, LaaRee NV USA September 2013 September 2013
Dunaway, Jill AL USA May 2015 November 2019
Duncan, Scott VA USA July 2017 July 2017
Ellerbee, Beau LA USA June 2019 June 2019
Ellis, Natalie AR USA February 2019 February 2019
Evans, Mendi IN USA April 2019 April 2019
Felix, Shalini Auckland New Zealand June 2016 June 2016
Fernandez, Jesus CA USA February 2014 February 2014
Fettgather, James A. MO USA April 2018 April 2019
Gallegos, Raul A. TX USA July 2017 July 2017
Floy, Gaylen WA USA July 2019 July 2019
Ganoe, Janine WV USA October 2013 January 2019
George, Reginald WA USA April 2014 April 2014
Gibbons, Mark CA USA July 2013 July 2013
Gilligan, Talyor PA USA June 2016 June 2016
Gonzalez, Ivan NY USA November 2018 November 2018
Gordieieva, Anastasia Kharkivska Ukraine November 2018 November 2018
Graham, Kim PA USA June 2016 June 2016
Grieve, Geraldine Ireland UK May 2018 May 2018
Grieve, Kenneth Gauteng South Africa July 2019 July 2019
Hall, Ernest NV USA September 2013 September 2013
Haricharan, Mukesh * Zuid-Holland Netherlands July 2018 July 2018
Heath, Annette NV USA September 2013 September 2013
Herzler, Bill TX USA August 2017 August 2018
Hergert, Troy WI USA November 2014 November 2014
Hernandez, Alba VA USA April 2018 April 2018
Honomichl, James SD USA September 2013 September 2013
Hooks, Gregory MD USA May 2014 May 2014
Hutchins, Sonya M. VA USA January 2018 January 2018
Iffat, Shama MD USA July 2018 July 2018
Ivy, Kyle OK USA February 2018 February 2018
Jackson, Jessica FL USA July 2019 July 2019
Jandzinski, James VT USA August 2013 August 2013
Jones, Joshua N. FL USA December 2018 December 2018
Kale, Anupam Laxman Maharashtra India July 2019 July 2019
Kasper, Eddie AR USA October 2019 October 2019
Kimbrough, John AR USA April 2018 April 2018
Kingsbury, Lucille Quebec Canada November 2017 November 2017
Kitchen, Karen OH USA October 2019 October 2019
Kleske, Rosemary KY USA February 2019 February 2019
Kostense, Marco Zuid-Holland Netherlands August 2015 January 2018
Kuet, Kwok Wing London England July 2019 July 2019
Kulikov, Sergey Kharkivska Ukraine November 2018 November 2018
Lakhman, Mila MD USA January 2018 January 2018
Lane, Donna FL USA May 2019 May 2019
Larsson-Seth, Jonas * Solna Sweden March 2019 March 2019
Lear, Mark FL USA July 2019 July 2019
Leung, Anna IN USA August 2015 July 2019
Lewis, Julie Ontario Canada August 2019 August 2019
Lommers, Willem* Netherlands January 2019 January 2019
Loux, E. Palmer CA USA June 2016 June 2016
Lynch, Jan TX USA January 2014 June 2019
Madson, Greg Australia July 2018 July 2018
Majewski, Alexander NV USA September 2013 September 2013
McCune, Larry WV USA October 2013 January 2019
Mcdonald, Michael NV USA February 2016 February 2016
McDowell, Brianna AR USA May 2019 May 2019
Metzger, Kirk LA USA April 2018 October 2019
Milledge, Jermaine J. NC USA July 2019 July 2019
Mimna, Tracey Belfast United Kingdom May 2018 May 2018
Mitchell, Kim Ontario Canada November 2018 November 2018
Mitchell, Robert VA USA January 2019 January 2019
Mollet, Valerie IL USA February 2019 February 2019
Morgan, Matthew CA USA January 2017 January 2017
Morrison, Brian RI USA October 2013 October 2013
Morrow, Jerri-Ann AR USA March 2018 December 2019
Morsek, Tracey PA USA July 2019 July 2019
Moxey, Ben NSW Australia April 2019 April 2019
Murray, Nation Essau GA USA January 2019 January 2019
Mussche, Tim Belgium March 2018 January 2019
Nath, Mahesh Geelong Australia September 2018 September 2018
Nazareth, Benita Maharashtra India July 2019 July 2019
Nelson, Mark USA February 2015 February 2015
Nienaber, Craig AB Canada September 2013 September 2013
Nguamsanith, Peter MD USA May 2019 May 2019
Ostapenko, Anatolii Kharkivska Ukraine November 2018 November 2018
Ozios-Townsend, Laura WY USA April 2014 April 2014
Pachauri, Mayank New Delhi India February 2019 February 2019
Pankhurst, Peter Manitoba Canada July 2019 July 2019
Pant, Bhusan VA USA January 2019 January 2019
Paraszczynec, Elli Canada December 2017 December 2017
Park, Maureen AR USA July 2019 July 2019
Pashchenko, Marina Kharkivska Ukraine November 2018 November 2018
Perry, Tolliver SC USA August 2013 August 2013
Persson, Jimmy * Solna Sweden March 2019 March 2019
Pesquira, Eric NV USA August 2016 August 2016
Porterfield, Bundy OK USA September 2017 September 2017
Powell, William IN USA September 2016 September 2016
Pratt, Reginald MD USA April 2019 April 2019
Rairdon, Terry Quebec Canada November 2017 November 2017
Jacob, Ranjit Geelong Australia September 2018 September 2018
Richardson, Aaron QLD Australia March 2018 March 2018
Richardson, Chemia MD USA May 2019 May 2019
Rinehart, James IN USA June 2019 June 2019
Rodrigues, Jo-Ann HI USA February 2015 February 2015
Rosenbloom, Paul RI USA October 2013 October 2013
Rosensweig, Harris MD USA July 2019 July 2019
Rudland, Matthew Hamilton New Zealand June 2015 June 2015
Sandel, Cali SC USA September 2013 September 2013
Sanderson, Erin VA USA January 2014 January 2014
Sangster, Claire New Zealand May 2018 May 2018
Schladt, Ulli ON Canada September 2013 September 2013
Schrauth, Jamie WI USA September 2013 September 2013
Shaw, Rebecca VA USA October 2013 October 2013
Shramenko, Denys Kharkivska Ukraine November 2018 November 2018
Skilton, Lorelei * Christchurch New Zealand July 2018 July 2018
Smit, Mark Zuid-Holland Netherlands July 2018 July 2018
Smith, Belva IN USA June 2019 June 2019
Snodgrass, Brendan RI USA January 2019 January 2019
Souvenir, Susan NV USA December 2015 December 2015
Spittle, Thomas SC USA January 2018 October 2019
Tauscher, Linda Alberta Canada July 2019 July 2019
Tell, Sharika AR USA April 2018 April 2018
Thomas, Eric IN USA February 2019 February 2019
Thorn, Dick * Solna Sweden March 2019 March 2019
Timms, Jason Quebec Canada October 2017 October 2017
Tunley, Rayne ON Canada September 2013 September 2013
Ventevogel, Edwin Zuid-Holland Netherlands June 2018 June 2018
Voorhees, Dusty FL USA March 2017 January 2018
Waijenberg, Peter Zuid-Holland Netherlands June 2018 June 2018
Walker, Quintavius GA USA November 2018 November 2018
Wedding, Jeffery IN USA March 2017 March 2017
Wiperi, Hinerangi Hamilton NZ November 2013 November 2013
Woodward, Mark Wilts United Kingdom November 2013 November 2013
Yuen, Keny Hong Kong Hong Kong September 2018 September 2018
Zaremba, Peter MI USA July 2019 July 2019
Ziller, Rick WI USA September 2013 September 2013

NOTE: The individuals listed on this page have achieved ZoomText Certification and purchased a ZoomText Certificate, but Freedom Scientific does not make any endorsement that they are professional trainers. Passing the ZoomText Certification exam guarantees that each individual above is knowledgeable about ZoomText and knows where to find the different resources they may need to help others.

____________________________________________________________________________________
Contact the Freedom Scientific Training Department
Phone: 800-444-4443 or 727-803-8000
Fax: 727-803-8001
You may also request help by sending an email to training@vispero.com.

Benefits

Posted on: July 12th, 2017 by Rebecca White

The ZoomText Certification Program is online knowledge-based exam for consultants, trainers, agency staff, and ZoomText users. Just like any other professional certification, being certified by the company who manufactures the product verifies your ability and mastery of the product. This can be helpful if you are looking for employment requiring your use of the software, or intend on providing services that require your use of the software.

Certification Program Goals

The purpose of the exam is to:

  • Help ZoomText trainers and consultants validate their understanding of the software for companies, agencies, and consumers
  • Increase people’s general knowledge of ZoomText software
  • Expand skills and abilities into new product features
  • Present a comprehensive look at all of the free training resources provided online and within ZoomText
  • Enhance exposure for certified individuals by listing them on the ZoomText website

Your purchase of a ZoomText Certificate also entitles your name to be on our list of ZoomText Certified Individuals. Your ZoomText Certification can then be proudly displayed on your resume, website, email signature, or in any other type of business communication.

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