Frequently Asked Questions
Below are collection of frequently asked questions and answers about ImageReader:
In which versions of Microsoft Windows can I use ImageReader?
ImageReader can be used in the following versions of Windows:
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7 (with SP1 or later)
- Windows Vista (with SP1 or later)
- Windows XP (32 bit with SP3 or later)
Can I run ImageReader and ZoomText at the same time?
Yes, you can run ImageReader with ZoomText Magnifier or ZoomText Magnifier/Reader. For the best experience you should use ZoomText 9.18 or later (Magnifier or Magnifier Reader), which support special options for how ZoomText tracks the spoken word in ImageReader’s Text View. However, you do not need to have ZoomText on your system for ImageReader to work – you can use it by itself or with different computer access software.
What’s the difference between ImageReader’s A4/Letter and A3/Tabloid cameras options?
ImageReader’s smaller A4/Letter document camera is designed to capture a single page at a time—up to 8.3” x 11.7” (210 x 297mm). This camera’s lightweight and compact size makes it easy to carry with you wherever you go (read the complete specs for the A4/Letter camera).
ImageReader’s larger A3/Tabloid document camera is designed to capture two pages at a time or larger tabloid size pages—up to 11.7 x 16.5” (297 x 420mm) – and is still very portable, folding up for easy transport (read the complete specs for the A3/Tabloid camera).
ImageReader comes with its own document camera. Can I use other document cameras with ImageReader?
Yes, ImageReader can be used with other document cameras and HD webcams that provide 2 megapixel or higher resolution and support the Microsoft DirectShow interface (most USB cameras support the DirectShow interface). The setup and use of other cameras may be different from the ImageReader document cameras. When using another camera, you should have the documentation for that camera available.
What voices (speech synthesizers) come with ImageReader?
The English-Only Edition of ImageReader comes with NeoSpeech English voices (Paul and Kate). The new Multilingual Edition comes with the NeoSpeech English voices plus the new “ZoomText Voices” library that includes over 70 premium-quality voices for the most commonly spoken languages and dialects from around the world.
What if I need to reformat or upgrade my computer?
If you need to reformat your hard drive or upgrade your Windows operating system, you should first transfer your ImageReader software license back to the ImageReader activation server.
Note: You do not need to transfer your ImageReader license when installing Windows service packs and hot fixes.
Does the ImageReader document camera require power from a wall socket?
No. The document cameras provided with ImageReader are powered from the connection to the USB port on your computer. This way, you can even use ImageReader and the camera on your laptop when you are away from a power source.
Does ImageReader have a book mode feature?
No, ImageReader does not offer a book mode. However, this feature is in the plan for the future.
Some of my PDF files are just images that contain graphical text. Can ImageReader process and read these PDF files to me?
ImageReader does not support processing PDF files. However, this feature is in the plan for the future.